Digitalize your construction inspections

Introducing our innovative mobile app designed for surveys, such as AB04/ABT06.

With our app, you can easily and efficiently survey every aspect of your project and ensure that it meets all necessary demands.

Our app offers a comprehensive set of tools and features that make survey and evaluating projects easier than ever before.

You can take measurements, record data, and generate detailed reports in just a few simple steps, all from the convenience of your mobile device.

But that's not all – our app also comes equipped with powerful analysis tools that allow you to identify areas of improvement and make informed decisions based on your findings.

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Frequently asked questions

If you have anything else you want to ask, reach out to us .

    • How do I create an account?

      To create an account for our mobile app, please send an email to nj@j-cab.se and include the following information:

      • Your full name
      • Your email address
      • Your desired username
      • Your desired password

      Once we receive your email, we will create an account for you and send you an email with instructions on how to log in to the app. If you have any further questions or issues, please don't hesitate to contact us at the same email address. We're always happy to assist you!

    • How do I reset my password?

      If you need to reset your password for our mobile app, please follow these steps:

      1. Open your email app and find the email you used to register your account with us.
      2. Send an email to our customer support team at the same email address, requesting a password reset. Make sure to include your full name and the email address associated with your account.
      3. Our support team will send you an email with instructions on how to reset your password.
      4. Follow the instructions in the email to reset your password. You may need to enter some personal information to verify your identity.
      5. Once you've reset your password, you can log in to the app using your new credentials.

      If you have any issues resetting your password, or if you don't receive an email from our support team within a reasonable timeframe, please contact us again for further assistance. We're always here to help!

    • How do I make a payment?

      At the moment, our mobile app is free to use for the first three months. After that, we will define our pricing policy and inform our users accordingly. We strive to make our pricing as transparent and reasonable as possible, and we will always notify you in advance of any changes.

    • How do I contact customer support?

      If you have any questions or concerns about our mobile app, or if you need assistance with any aspect of the app, our customer support team is always available to help.

      To contact customer support, please send an email to our dedicated support email address. You can find this email address on our website or within the app itself. Alternatively, you may be able to access customer support through a dedicated help section within the app.

      When contacting customer support, please provide as much detail as possible about the issue or question you have, including any error messages or screenshots that may be relevant. Our support team will do their best to respond as quickly as possible and provide a resolution to your issue.

      We understand that technical issues and other problems can be frustrating, but we are committed to providing the best possible support to our users. So if you need any assistance or have any feedback, please don't hesitate to contact us.

    • How do I report a problem with the app?

      If you encounter a problem with our mobile app, we encourage you to report it to our customer support team as soon as possible. This will help us identify and resolve any issues that may be affecting the app's performance or user experience.

      If the app has crashed, don't worry – we will receive a report of the issue automatically and our development team will work to resolve it as quickly as possible. You can expect to see a fix for the issue in one of the next app updates.

      If you encounter a problem during the normal flow of using the app, please describe the issue as best as you can and send an email to nj@j-cab.se. Our support team will investigate the issue and work to find a solution.

      When reporting a problem with the app, please provide as much detail as possible about the issue, including any error messages or screenshots that may be relevant. This will help us understand the issue better and resolve it more efficiently.

      We appreciate your feedback and are committed to ensuring a smooth and reliable user experience for all of our users. So if you encounter any problems or have any concerns, please don't hesitate to contact our customer support team.

    • How do I update the app?

      To update our mobile app, follow these simple steps:

      1. Open the App Store on your iPad.
      2. Search for our app by name.
      3. If there's an update available, you'll see an "Update" button next to the app icon. Tap this button.
      4. If you're using an iOS device, you may be prompted to enter your Apple ID password or use Touch ID/Face ID to confirm the update. 
      5. Wait for the update to download and install. This may take a few minutes depending on your internet connection and device speed.
      6. Once the update is complete, you can open the app and start using the new features or improvements that have been added.

      It's important to keep our app updated to ensure you have the latest features, bug fixes, and security improvements. If you have any issues updating the app or notice any problems after updating, please contact our customer support team for further assistance.

    • How do I delete my account?

      If you need to delete your account for our mobile app, please send an email to our customer support team at the same email address that you used to create your account. In the email, please include your full name and a clear request to delete your account.

      To ensure the security of your account and prevent unauthorized deletion, we may need to verify your identity before proceeding with the request. You may be asked to provide additional information, such as your email address, date of birth, or a form of identification.

      Once we have confirmed your identity and received your request to delete your account, we will proceed with the deletion process as soon as possible. Please note that deleting your account will permanently remove all of your data from our servers, and you will no longer be able to access any features or services provided by the app.

      If you have any questions or concerns about deleting your account, or if you need assistance with any aspect of the process, please don't hesitate to contact our customer support team. We're here to help you through the process and ensure a smooth experience.